I Have had good & poor experiences with American reloading. As long as you get what you ordered, all is fine.
Though when they make an error or what ever you wish to call it, Customer service is close to non existent in my experience. Ordered a 8 lb jug of (similar to IMR 8208) Received the jug & powder did seem essential the same as IMR 8208. Trouble was the jug only weighed 6 lbs & easy had room for another 2 lbs. I attempted to contact them probably 8 times with no luck getting a response. Left me quite sour over that one.
Seen where a number of others on the 65Grendel fourm had similar or same experience with that powder. GRRR
I ran into a little bit of the same problem but it all worked out fine. I ordered 8lbs of the MP 570 Accurate 2700 equivalent & 500 of .308 jacketed soft point/w cannelure which I believe are 150 Hornady Interlocks. Great deal.......$210 for the powder, $67.49 for the 500 bullets.
Got an email with the order confirmation and a tracking number tied to that order on the same printout. The order showed both items, the tracking number when I checked it, showed 8 lbs total. Wasn't sure how 8 lbs of powder plus 500 bullets just weighed 8 lbs, but waited until things played out.
Sure enough, order came and it was just the powder. No way to get ahold of them by phone. So on their website I contacted them with their order number and tracking number and explained the situation, as well as did the same in a reply to the email they sent me with all that info in it.
Never heard back from them directly but the next day I had a tracking number for the bullets and the next day it arrived by Fed-Ex Express, so likely overnighted. All's well that ends well. I'll do business with them again when the right deal arises.