I have a Samsung Galaxy A13 phone and it is showing images the same as your phone. My old phone, Samsung J7 Prime, worked perfectly. Laptop and desktop work perfectly, but the A13 will not sync the pictures properly. I called Teslong and the tech was very helpful but she could never tell me what was happening or how to correct it. She explained that the phone had to support OTG/USB. She could never tell me how to determine whether my phone supported OTG/USB or not. Could not tell me how to turn the feature on or off. So, to make a long story short, if you ever find out how to correct this problem would you please post it or PM me. Thanks, Mpickle
Mine is the Galaxy A14 and OTG is automatically on. I don't think there's a way to turn it off. If you want to test if your OTG is working, go to the Play Store and get another OTG camera app and try it with the Teslong. I bet it works. Just something about the SE app and the Galaxy that doesn't jive. Or even plug a flash drive into the adapter and see if it shows up in your files to test if it's working.
Sorry for the hijack, Al.
